Shipping policy
Shipping Policy – Parfum Celeste
At Parfum Celeste, we strive to ensure that your order arrives safely, quickly, and in perfect condition. Please review our shipping policy below:
Processing & Handling Time
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All orders are processed within 2 business days (excluding weekends and holidays).
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Once processed, you will receive a confirmation email with tracking details when your order ships.
Domestic (USA) Shipping
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Standard Shipping: Complimentary for orders over $150.
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For orders under $150, shipping rates are calculated at checkout.
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Estimated delivery time: 3–7 business days after handling.
International Shipping
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We proudly ship worldwide.
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Flat Rate: $30 for all international orders.
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Estimated delivery time: 7–21 business days, depending on your country and customs processing.
Customs, Duties & Taxes
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International customers are responsible for any customs duties, import taxes, or additional fees charged by their local government.
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Parfum Celeste is not responsible for delays caused by customs clearance.
Order Tracking
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Once shipped, you will receive an email with tracking information to follow your package’s journey.
Lost, Stolen, or Damaged Packages
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Parfum Celeste is not responsible for packages lost or stolen after confirmed delivery.
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If your package arrives damaged, please contact us within 48 hours with photos of the product and packaging so we can assist you.