Policies
Privacy Policy
This Privacy Policy explains how Parfum Celeste ("we", "us") collects, uses and shares personal information when you visit www.parfumceleste.com, place an order, write a review or contact us, and the choices and rights you have.
1. Information we collect
- 1.1
Information you give us: your name, email address, phone number, shipping and billing addresses, order details, and the messages you send us.
- 1.2
Reviews: your name, email address, rating, review text and any photo you add. Only your first name and the initial of your last name, the rating, the text and the photo are published; your email address is never shown.
- 1.3
Information collected automatically: your device and browser, IP address and approximate location, the pages you view and how you use the Site, through cookies and similar technologies.
- 1.4
Information from partners: payment confirmations from payment processors, delivery updates from carriers, and information from Shopify, which runs our store.
- 1.5
We do not receive or store your full card number.
2. How we use it
- 2.1
To process, ship and support your orders, including returns and warranty claims.
- 2.2
To process payments and to prevent fraud.
- 2.3
To answer your messages and publish your reviews.
- 2.4
To send you news and offers, only if you have agreed or where the law allows it. You can unsubscribe at any time.
- 2.5
To measure and improve the Site and our advertising, with your consent where the law requires it.
- 2.6
To meet our legal obligations.
3. Cookies and similar technologies
- 3.1
Essential: needed for the bag, checkout and security. They cannot be switched off.
- 3.2
Analytics: help us understand how the Site is used.
- 3.3
Advertising: such as the Meta (Facebook) pixel, used to measure and show our ads.
- 3.4
Where the law requires it, analytics and advertising cookies are used only after you agree in the cookie banner. You can change your choice at any time through Cookie preferences at the bottom of every page, or in your browser settings.
4. Who we share it with
- 4.1
Shopify, which hosts our store and processes orders. Shopify's own privacy policy also applies.
- 4.2
Payment processors, to take payments and prevent fraud.
- 4.3
Shipping carriers, to deliver your order.
- 4.4
Judge.me, which collects and publishes product reviews.
- 4.5
Meta (Facebook) and other advertising and analytics partners, to measure and show our ads, subject to your choices.
- 4.6
Authorities, when the law requires it, and a buyer of our business if it is ever sold.
- 4.7
We do not sell your personal information for money. Under some US state laws, sharing information for targeted advertising may count as a "sale" or "sharing"; you can opt out of it (section 6).
5. Your rights
- 5.1
Depending on where you live, you may have the right to know what personal information we hold about you, to get a copy of it, to have it corrected or deleted, and to opt out of targeted advertising and the "sale" or "sharing" of your information.
- 5.2
If you live in the European Economic Area or the United Kingdom, you also have the rights given by the GDPR, including to object to processing and to complain to your data protection authority.
- 5.3
To use any of these rights, contact us at support@parfumceleste.com. We may need to verify your identity, and we will not treat you differently for using them. If we refuse a request, you may appeal by replying to our answer.
6. Your privacy choices
- 6.1
Use Your privacy choices at the bottom of every page to opt out of the sale or sharing of your personal information and of targeted advertising.
- 6.2
We treat a Global Privacy Control (GPC) signal from your browser as such an opt-out.
- 6.3
You can unsubscribe from our emails through the link in every email.
7. How long we keep it
- 7.1
We keep order information for as long as we need it to fulfil orders and to meet tax and accounting obligations, and other information for as long as it serves the purpose it was collected for.
8. Security
- 8.1
We take reasonable measures to protect your information. No method of sending or storing data online is completely secure.
9. Children
- 9.1
The Site is not directed to children under 16, and we do not knowingly collect their personal information.
10. International transfers
- 10.1
Parfum Celeste is based in the United States, and our providers may process information in other countries. Where the law requires it, these transfers are protected by appropriate safeguards.
11. Changes to this policy
- 11.1
We may update this Privacy Policy. Changes are posted on this page with a new date.
12. Contact us
- 12.1
Questions about your privacy: write to support@parfumceleste.com or call (409) 543-3323, Monday to Friday, 9:00 AM to 5:00 PM Central Time.
- 12.2
By post: Parfum Celeste, 8700 Laurel Canyon Rd, Irving, TX 75063, United States.
