Customer care
Track Your Order
Every Parfum Celeste order ships with tracking. Here is how to follow yours.
1. Follow your parcel
- 1.1
When your order ships, you receive a shipping confirmation email with a tracking link. Open it to see where your parcel is.
- 1.2
If you have an account, sign in to your account to see the status of your orders.
2. No email yet?
- 2.1
Orders ship within 2 business days. If it has been longer, check your spam or promotions folder for an email from Parfum Celeste.
- 2.2
Still nothing? Write to us with your order number and we will check it for you.
3. Delivery problems
- 3.1
Delivered but not received, damaged on arrival, or delayed: see the Shipping Policy, then contact us.
4. Contact us
- 4.1
Questions about your order: write to support@parfumceleste.com or call (409) 543-3323, Monday to Friday, 9:00 AM to 5:00 PM Central Time.
- 4.2
By post: Parfum Celeste, 8700 Laurel Canyon Rd, Irving, TX 75063, United States.